Barbados Port Inc. (BPI) has obtained the International Organisation for Standardisation (ISO) 9001:2015 designation on February 8, 2022 following a successful audit of the company’s management system by Lloyds Register of Quality Assurance (LRQA).

The scope of this approval is applicable to the provision of marine services and facilities management for cargo and cruise operations at the Port of Bridgetown and reflects BPI’s commitment to meeting and exceeding the needs of customers and stakeholders while elevating its service excellence levels.

BPI’s journey to ISO 9001:2015 certification began in August 2019, as part of efforts to implement a quality assurance system in support of improved operational efficiency of the Port.

Becoming ISO 9001:2015 certified enhances our competitiveness as a full service, international trade seaport, and better positions us to meet the ever-changing demands and expectations within the maritime transport sector.

This designation complements the list of acclamations the Port has acquired in recent years and reaffirms its commitment to reaching and maintaining international service standards.

The ISO 9001 Quality Management System is a framework to standardize business processes, enhance the quality of products and services, improve operational effectiveness, boost productivity, enhance customer satisfaction, and better manage risks in the organization.

Organisations accredited to ISO 9001:2015 demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements and enhance customer satisfaction.