A TWO-FOLD PROCESS
The personal e­ffects system is a two-fold process, requiring interaction with both the Port officials and the Customs and Excise Department.
 
"Persons are reminded that possession of documents does not mean that their barrels or personal effects are ready for delivery.  PLEASE CHECK ON-LINE OR CALL BEFORE COMING TO THE PORT.”  (See below for details)
 
N.B. CHILDREN UNDER 12 YEARS ARE NOT ALLOWED IN THE PORT.
 

E-TRACKING IN OPERATION - ONLINE 24 HOURS A DAY:

  • Go to the Barbados Port Inc Website at www.barbadosport.com.
  • Click on 'TRACK YOUR BARREL
  • Type in your 'delivery Order Number' in the field provided.
  • Agree with the 'Terms and Conditions'
  • Fill in the code shown in the field provided and Click on the 'Track Cargo' button to view the update on your cargo/personal effects.
  • If your cargo is 'not ready for pickup', you can be notified by text message or email as soon as the cargo is ready.
    • To do so, select the 'NOTIFY ME' button in the bottom right hand corner of the screen.
    • At the next pop up window, choose either 'ADD TELEPHONE NUMBER' or 'ADD EMAIL ADDRESS'. The telephone number must be a cell phone number.
    • If you add a telephone number or email address, a text message will be sent to your phone (or email) with the 'verification code'.
    • Enter this code in the space provided. Without this you will not receive any notifications.
  • If your cargo is ready, do not forget to complete the "Security Information Form" before coming to the port.
    • To do so select "Apply for pass to collect your cargo" and complete the form.
CALL CENTRE:

Call 434-6100 and ‘press 0’ for Operator assistance.

Monday to Friday

7:00 a.m. - 4:00 p.m.

 

HOW THE CLEARING PROCESS WORKS
 
 
 

STEP: 1

PORT CUSTOMER INFORMATION BOOTH, CARGO GATE
• On arrival take a number from the ticketing system.
• Make sure you have completed the “Security Information Form”.  If you have not, you may do so at the terminals provided.
• When your number is called, go to the booth indicated and present a photo ID to the Port Staff on duty who will process the information.  Pay the Personal Effects fee and excess storage charges (if applicable). Your Port pass will be issued and you will be allowed to proceed to Personal Effects Shed 2.
 
 

STEP: 2

CUSTOMS DOCUMENTATION, BOOTH A
• Present your documents to the Customs Officer, who will assign your personal effects for Customs examination.
 

STEP: 3

CUSTOMER WAITING LOUNGE (B)
Proceed to the Waiting Lounge to await the call to the Customs Examination Booth (C) for Customs examination.
 

STEP: 4

CUSTOMS ASSESSMENT, Booth D
Proceed to the Customs Assessment Booth D where the relevent duties are tallied.
 

STEP: 5

CUSTOMS CASHIER, Booth E
  • Proceed to the Customs Cashier, Booth E and pay the assessed duties.

STEP: 6

CUSTOMS EXIT NOTE DOCUMENTATION, Booth A
• Present your documents again to the Customs Officer at Booth A who will issue an ‘Exit Note’
 

STEP: 7

PORT, Booth F for Gate Pass
• Have your transportation ready before proceeding to Booth F where Port Staff will issue a Gate Pass to exit the Port via the Cargo Gate.
 
 

In This Section

Did You Know?

In 1978, the Port added another 6.5 hectares of land through a land reclamation project?